ENJOY free returns within 30 days of the date of purchase.
The following policy applies to domestic orders only.
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Eligibility Window:
To qualify for a return, items must be received back to our store within 30 days of your original order shipment date (as printed on your packing slip).
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Items Not Eligible for Refund or Store Credit:
- Items marked as final sale.
- Free gifts or promotional items with retail value.
- Returns received in damaged/worn condition.
- Returns received after 30 days of the original order shipment date.
- Shipping charges, except in cases where we have made a shipping error.
- Handbags: Must be returned with the outside plastic bag intact and all the other paper packaging with the tags.
- Sunglasses: Must be returned with original sunglass box. Please use the same box for shipping it back in which you have received these sunglasses. Sunglasses return without the outside box will not be accepted and no refunds will be allowed.
- All other items: Must be returned with original packaging intact, otherwise they are non-refundable and will receive no refund or store credit.
What happens if I return an item that I bought on sale or used a promo code on?
Coupons and discount codes are allocated across all applicable items. If you applied a coupon or discount code on the order you're returning, OR if you are returning an item purchased on sale, you'll be refunded the amount that you paid after the applied discount.
What if there was something wrong with my order?
Call us right away so we can make things right. Reach us at 917-508-7131 ( Monday - Friday 10am to 4pm eastern time )
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